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:  Academy.Moz - Client Onboarding

:  DESCRIPTION

You've just signed a new SEO client - what happens next?

Client onboarding is the process of acquainting new clients with
your agency and your services while gathering all the
information you need to serve the client's needs. Despite the
fact that a lack of proper onboarding is one of the top causes
of client churn, most agencies don't spend the time they should
on a thorough, well-defined onboarding process.

This course is designed to help you, the agency, develop your
client onboarding process into a well-oiled machine that earns
valuable buy-in and produces a confident, highly invested client
base. You'll learn how to enter a new client relationship with
the right perspective, why internal onboarding among agency
employees is so important, how to get to know clients in obscure
industries, how to create an airtight communication plan, and
how to schedule and organize kickoff meetings. You'll also get
access to a new client questionnaire, developed by Moz's SEO
experts, that will help you uncover your clients' backgrounds
and goals.

By the end of this course, you'll understand the impact of
client onboarding on every SEO project. You'll know how to
maximize your time early on to avoid confusion and frustration
as the project progresses. And you'll ensure that each onboarded
client brings value to your agency that far outlasts the project
itself.

This course is ideal for emerging or established marketing
agencies. Whether you're just starting out or you've been
onboarding clients for years, the perspectives in these lessons
will help you refine your processes and enter into each client
engagement with confidence.

https://academy.moz.com/client-onboarding

Interested in joining iNK ?  We're currently looking to expand.

: Suppliers - Bookware / Training / Apps
: Suppliers - Online Subscription Accounts
: Suppliers - MCT / MCSE Access
: Other     - Cracking / Scripting / Coding Skills

8                                                                       8
8                                                                       8
8  :  INSTALLATION                                                      8
8                                                                       8
8    a. Extract                                                         8
8    b. Mount/Burn                                                      8
8    c. Play & Learn                                                    8
8                                                                       8
8                                                                       8

:  RESPECT DUE

JGTiSO .. BRD .. ApoLLo .. XQZT .. BooKWoRM