|
RAR-files |
| t-wfvsxv.rar |
15,000,000 |
74BEAA83 |
| t-wfvsxv.r00 |
15,000,000 |
C0E3220A |
| t-wfvsxv.r01 |
15,000,000 |
08BCB160 |
| t-wfvsxv.r02 |
15,000,000 |
DFC1F8B8 |
| t-wfvsxv.r03 |
15,000,000 |
9F1A0F9D |
| t-wfvsxv.r04 |
15,000,000 |
71FD9430 |
| t-wfvsxv.r05 |
15,000,000 |
4C84A2C6 |
| t-wfvsxv.r06 |
15,000,000 |
D51CCCD5 |
| t-wfvsxv.r07 |
15,000,000 |
0D24D4D2 |
| t-wfvsxv.r08 |
15,000,000 |
CA2FC5A6 |
| t-wfvsxv.r09 |
15,000,000 |
2A12AC24 |
| t-wfvsxv.r10 |
15,000,000 |
8ECCB64F |
| t-wfvsxv.r11 |
15,000,000 |
8D1F29B2 |
| t-wfvsxv.r12 |
15,000,000 |
09EFC963 |
| t-wfvsxv.r13 |
15,000,000 |
818E5972 |
| t-wfvsxv.r14 |
15,000,000 |
734CEE15 |
| t-wfvsxv.r15 |
15,000,000 |
5DCE4772 |
| t-wfvsxv.r16 |
15,000,000 |
70BF4A8D |
| t-wfvsxv.r17 |
3,574,349 |
B16785D2 |
|
| Total size: |
273,574,349 |
|
|
| Archived
files |
|
07_Reporting\29_Toolkit_-_Process_Metrics_Graph.mp4 |
7,186,127 |
A015182D |
|
07_Reporting\31_Toolkit_-_Gap_Analysis.mp4 |
8,889,604 |
B6E0961B |
|
07_Reporting\28_Toolkit_-_Report_Worksheet.mp4 |
11,504,173 |
740D2A5C |
|
07_Reporting\30_Toolkit_-_SLA_Monitoring_Chart.mp4 |
4,938,740 |
5A2C0254 |
|
07_Reporting\32_Continual_Service_Improvement_CSI.mp4 |
4,140,026 |
0C5281F0 |
|
07_Reporting\26_Reports_vs._Dashboards.mp4 |
8,431,149 |
49D36B55 |
|
07_Reporting\27_Improving_the_Value_of_Reports.mp4 |
17,771,440 |
DC9E980B |
|
04_Metric_Cascades_and_Hierarchies\14_IT_Component_to_Scorecard_Heirarchy.mp4 |
10,173,218 |
651A1DF6 |
|
04_Metric_Cascades_and_Hierarchies\12_ITIL_Vision-to-metric_Trail.mp4 |
6,191,630 |
8E5CFB8B |
|
04_Metric_Cascades_and_Hierarchies\15_COBIT_Goals_Cascade.mp4 |
3,627,801 |
CECADADD |
|
04_Metric_Cascades_and_Hierarchies\13_Balanced_Scorecard.mp4 |
8,362,513 |
D8EE9BC4 |
|
01_Course_Overview\01_Course_Overview.mp4 |
4,071,247 |
6F237183 |
|
05_Metric_Categories\21_Using_the_Four_Categories.mp4 |
9,563,721 |
593D6B1F |
|
05_Metric_Categories\17_Category_1_-_Performance.mp4 |
4,609,914 |
66E57403 |
|
05_Metric_Categories\19_Category_3_-_Timing.mp4 |
6,007,967 |
B937E46B |
|
05_Metric_Categories\20_Category_4_-_Viewpoint.mp4 |
5,685,777 |
4E24B827 |
|
05_Metric_Categories\16_Category_Overview.mp4 |
2,143,649 |
4BCCE7CF |
|
05_Metric_Categories\18_Category_2_-_Maturity.mp4 |
4,024,147 |
30E948E0 |
|
02_Why_Should_We_Measure\02_Why_Should_We_Measure.mp4 |
7,690,165 |
0CAFE5E1 |
|
02_Why_Should_We_Measure\03_Why_Do_We_Measure.mp4 |
10,632,489 |
F0542A5E |
|
02_Why_Should_We_Measure\04_What_Should_We_Measure.mp4 |
12,210,946 |
059CF56E |
|
06_Assessments\23_Toolkit_-_Orientation_Worksheet.mp4 |
32,088,285 |
9C1D948B |
|
06_Assessments\25_Toolkit_-_Maturity_Models.mp4 |
43,980,986 |
A8464314 |
|
06_Assessments\22_Assessment_Overview.mp4 |
9,989,038 |
4CA6F928 |
|
06_Assessments\24_Toolkit_-_Assessment_Planning_Worksheet.mp4 |
25,525,001 |
FFA043B0 |
|
03_CSFs_and_KPIs\11_Tension_Metrics_The_IT_Triangle.mp4 |
4,173,165 |
1E435977 |
|
03_CSFs_and_KPIs\05_CSFs_-_Critical_Success_Factors.mp4 |
7,249,513 |
A8496436 |
|
03_CSFs_and_KPIs\06_Toolkit_-_CSF_Worksheet.mp4 |
45,660,500 |
705B64E8 |
|
03_CSFs_and_KPIs\07_KPIs_-_Performance_Indicators.mp4 |
13,745,193 |
AB7CA706 |
|
03_CSFs_and_KPIs\08_How_SMART_Are_You.mp4 |
15,437,460 |
211ADDD9 |
|
03_CSFs_and_KPIs\10_Toolkit_-_KPI_Balance_Checklist.mp4 |
17,134,451 |
C6803E35 |
|
03_CSFs_and_KPIs\09_Toolkit_-_Individual_KPI_Worksheet.mp4 |
53,250,969 |
E2E51D0A |
|
metrics-and-measurements-for-itil-practitioner.zip |
8,939,974 |
9245F08D |
|
07_Reporting |
0 |
00000000 |
|
04_Metric_Cascades_and_Hierarchies |
0 |
00000000 |
|
01_Course_Overview |
0 |
00000000 |
|
05_Metric_Categories |
0 |
00000000 |
|
02_Why_Should_We_Measure |
0 |
00000000 |
|
06_Assessments |
0 |
00000000 |
|
03_CSFs_and_KPIs |
0 |
00000000 |
|
| Total size: |
435,030,978 |
|
|
